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A Frontline and Receptionist Training Workshop (South Africa)
First impressions last, and staff who work in any reception area are vital members of the corporate team. Their level of performance is invaluable to the overall success of an organisation. Covering all aspects of the role, from answering the telephone to dealing with visitors, this Receptionist Skills training course is suitable for anyone who works in a front office situation. A small investment in our one-day workshop will deliver huge dividends in the form of a telephonist/receptionist that will do you proud in every dealing with your visitors, in person or by phone. Based on SAQA's Unit Standard ID 15234 NQF Level 5, 4 Credits. Enrol today!
Email Skills for Business Development, IncBUSINESS ETIQUETTE (Hartbeespoort, Pretoria)
After attending this course you will be able to: * Have clear understanding of business etiquette subtleties * Practice courtesy, tolerance and respect in any given situation * Project a predetermined image for maximum impact * Interact with confidence at all levels Enhance your career prospects by becoming the best example for others to follow. Enrol now for our Business Etiquette Programme. 072 680 7729
Email Skills for Business Development IncCustomer Service (South Africa)
Improving employee customer service attitudes towards importance of excellnt customer service. Improving interpersonal skills so as to communicate with customers and others effectively. Plus, Company /departmental 'workshops' so as to improve employee performance levels and productivity. Plus, Tele - communication skills.
Email Chas BossengerCustomer Service (South Africa)
How to offer your clients 6 star service all the time
Email Sacha TraubCustomer Service (Pretoria)
Nothing is more critical to a business than attracting and retaining customers – so no employees are more critical to your company than the frontline personnel who are your customers’ first point of contact. Your team needs to understand the bigger picture of what makes customers love you or leave you, and learn to implement highly practical behaviours that can make all the difference. To empower your people to reach new levels of energy, enthusiasm and effectiveness in facing their daily challenges, Skills for Business Development is offering a training course which covers the key topics. Enrol today!!
Email Skills for Business Development, Inc
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