A directory of trainers in South Africa Learning Directory

1 Day Dynamic PA and Secretary's Course (South Africa)

This high impact workshop on professional skills and attitudes that will enable you to enhance your expertise in today's competitive world. The workshop has not only been designed to develop skills and techniques, but also to provide valuable insight and awareness into your role as an individual, and as a professional within your organisation! Enrol TODAY! (012) 376 1043

Negotiation skills (South Africa)

The Principles of Negotiation Skills programme has been designed to enhance the skills of managers and employees to negotiate win/win outcomes for situations of conflicting interests, both internally and commercially. These skills can make a major impact upon the overall long-term effectiveness of organisations operating in the challenging environment of a changing South Africa. The programme uses a successful learning design which generates and maintains a high level of interest and excitement by totally involving participants in practical activities related to negotiating.

Each participant receives accurate feedback on the precise nature and extent of their skills that enables them to focus upon those skills that need development or fine-tuning and to track their progress after training.

The programme deals with the need and scope of negotiation processes and it introduces the concept of differentiated negotiation behaviours and how to initiate, respond to, and use these behaviours to the advantage of the skilled negotiator. A conversational diagnostic is conducted which enables learners to close the self-perception gap by providing individual behavioural profiles.

Self Management using the Performance Management Process (Southern Africa)

As part of Skills Forward's Total Performance Management Solution: During this workshop employees will learn that their role is not a passive role in the performance management process. They will acquire competencies to manage themselves; from planning optimal performance through to preparing for the performance review with managers and following up on all agreed actions. The workshop focuses on understanding how performance management can assist them to achieve their goals and take accountability for their work. WHO SHOULD ATTEND THIS COURSE? This course is designed for employees to understand the performance management process and use their organisational tools to manage their performance and work related goals.