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Staff Training - Business Wrtiting Skills (South Africa) (South Africa)

Aim: To supply the learners with the necessary knowledge and confidence, enabling them to conduct professional and accurate e-mail and business writing support. Content: The Six C’s of business letter writing Business letter writing checklist Opening and closing formats Keep to the point Setting the tone Conversational style techniques Writing in plain English Sentence Structure Jargon Headings Closing E-mail Specifics Outcome: The learners will be able to deliver a professional and well presented business letter or e-mail.