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- Interpersonal Skills
Find a range of courses aimed at developing soft skills, personal development and personal growth.
- Assertiveness Skills (7)
- NLP (3)
- Problem Solving (3)
- Reading Skills (2)
- Communication Skills (21)
- Presentation Skills (9)
- Stress Management (6)
- Time Management (12)
- Customer Service (23)
- Language Skills (6)
A CERTIFICATE IN PROJECT MANAGEMENT FOR OFFICE PROFESSIONALS (South Africa)
This course will motivate and instil confidence in PAs, administrators and secretaries who are involved in the core skills of project management. The course enables you to practice new skills in a risk-free environment. We have designed this course to provide office professionals with the essential knowledge to effectively plan, implement and review projects. Through attending this course, delegates will also be able to improve their communication, time management and problem solving skills and apply these to their projects. Enrol for our programme TODAY!
Email Institute of Secretarial StudiesA CORPORATE WELLNESS PROGRAMME (South Africa)
Once you understand why some workplace experiences are more stressful than others, you can then devise a strategy for dealing with them and manage the sometimes conflicting needs of others. This course focuses on the ‘how to’ element in managing stressful workplace occurrences. This one-day course examines the causes of some workplace activities that can be stressful for you and it examines the impact on you and your colleagues’ productivity. It offers you highly practical advice and will help you to deal with these situations and manage the sometimes conflicting needs of others effectively. It’s about how to improve and maximise your performance in the workplace and you take away a booklet containing the Top 20 Tips on dealing with stressful situations at work. ENROL NOW! 012 376 1043
Email Skills for Business Development IncA Frontline and Receptionist Training Workshop (South Africa)
First impressions last, and staff who work in any reception area are vital members of the corporate team. Their level of performance is invaluable to the overall success of an organisation. Covering all aspects of the role, from answering the telephone to dealing with visitors, this Receptionist Skills training course is suitable for anyone who works in a front office situation. A small investment in our one-day workshop will deliver huge dividends in the form of a telephonist/receptionist that will do you proud in every dealing with your visitors, in person or by phone. Based on SAQA's Unit Standard ID 15234 NQF Level 5, 4 Credits. Enrol today!
Email Skills for Business Development, IncAssertiveness (Pretoria, South Africa)
The objectives of this course - To help you cope calmly with aggression and hassles. Arrive at successful personal outcomes in a variety of demanding situations. Appreciate the importance of non-verbal behaviour when interacting assertively. Communicate effectively in group situations. Enrol TODAY!
Email Skills for Business Development, IncAssertiveness for Men (South Africa)
Assertiveness is a skill required for all, not just people perceived as passive. As men, we do not realise how powerful and fearful male aggression can be. Learn how assertiveness can help for the benefit of both ourselves and our female sisters, friends, colleagues, wives, partners and daughters. Courses run in Cape Town.
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