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12 Weeks Professional Skills for Executive Secretaries Short Course (South Africa)
Our course covers the following topics - 1. Diary Management 2. Business Letter Writing 3. Telephone Etiquette 4. Composing Faxes, Memorandums and E-mails 5. Conflict Resolution 6. Making Travel/Hotel Arrangements 7. Filing Systems 8. Time Management 9. Organising meetings 10. Taking minutes at meetings 11. Petty cash 12. Assertiveness 13. Client Care 14. Work planning 15. Document Presentation 16. Stress Managment 17. The Fundamentals of Bookkeeping. E-mail: info@skillsforbusinessdevelopment.org
Email Skills for Business DevelopmentA Certiciate in Office Skills 2009 (South Africa)
Our course covers the following topics - 1. Diary Management 2. Business Letter Writing 3. Telephone Etiquette 4. Composing Faxes, Memorandums and E-mails 5. Conflict Resolution 6. Making Travel/Hotel Arrangements 7. Filing Systems 8. Time Management 9. Organising meetings 10. Taking minutes at meetings 11. Petty cash 12. Assertiveness 13. Client Care 14. Work planning 15. Document Presentation 16. Stress Managment 17. The Fundamentals of Bookkeeping. Enquire about this course today.
Email Joubert-Dreyer Mkhabela and AssociatesA CERTIFICATE IN FINANCIAL SECRETARIAL STUDIES (South Africa)
Every business needs to keep accurate financial records. It can be required of a Secretary to do or help with the finances of a business. You will add so much more value to your skills by knowing how to do financial record keeping. On completion of this course, the learner will be capable of starting off a set of books for a small to medium sized business, enter all the transactions in the various books of first entry, post the entries to the general ledger, balance accounts at month-end or year-end, and draw up a Trial Balance.
Email Institute of Secretarial StudiesA CERTIFICATE IN PROJECT MANAGEMENT FOR OFFICE PROFESSIONALS (South Africa)
This course will motivate and instil confidence in PAs, administrators and secretaries who are involved in the core skills of project management. The course enables you to practice new skills in a risk-free environment. We have designed this course to provide office professionals with the essential knowledge to effectively plan, implement and review projects. Through attending this course, delegates will also be able to improve their communication, time management and problem solving skills and apply these to their projects. Enrol TODAY!
Email Institute of Secretarial StudiesAdministrators, PA's and Secretaries Workshop (South Africa)
Keeping the boss organised, on time, and on track is often a challenge, especially when you are not in charge. During this training seminar, participants will learn how to run a stellar office and stay in control, no matter how hectic the day gets. Additionally, they will discover how to build personal credibility, use techniques for better listening, deal with difficult people, handle negative situations, and more. Skills practice exercises are interactive, allowing participants to practice what they have learned in a fun, high-energy environment. The Personal Assistant and Secretarial Development Programme is the ideal conference for those needing to improve their administrative assistant skills or for those looking for the extra business edge. Enrol for our programme TODAY! (012) 376 1043
Email Institute of Secretarial Studies


